Refund policy

Due to the nature of our hand made items, we do not accept returns. If your item is damaged during transit please contact us immediately within 48 hours of receiving and we will replace your items promptly. 

You can contact us at info@ivoryluxecandleco.com

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.